Hotel Booker

Announcements

• Hotel Booker Goes Fully Virtual

Getting Started

• Sign In as an Agent
• Incorrect Password
• Forgotten Password
• Changing Your Password
• Client Select Screen

Making a Booking

• Making a Booking
• Adding a Traveller
• Adding a Contact
• Number of Nights
• Number of Guests
• Managing Preferred Groups

See all 13 articles

Searching for a Hotel

• Searching for a Hotel
• Filter Search Results by Hotel Facilities
• Using Search Locations
• Map

Searching for Bookings

• Copying Bookings
• Searching for Bookings
• Using the Unique Hotel Booking Reference
• Using the Search Criteria
• Searches for Bookings Across All Clients
• Third-Party References

Making Amendments

• Amending a Booking
• Amending Arrival Date or Number of Nights
• Amending Traveller Name
• Amending Booking Contact
• Amending Custom Data Fields
• Amending Payment Restrictions

Dealing With Offline Bookings

• Dealing With Offline Bookings
• Making an Offline Booking
• Adding a Rate Into Hotel Booker
• Amending an Offline Booking
• Cancelling an Offline Booking

Resending Confirmations

• Resending Confirmations

Adding New Hotels

• Adding New Hotels

Additional Information

• Cancellations
• Are Premier Inn Saver and Sale Rates available to book in Hotel Booker
• Why do some rates in Hotel Booker availability search include tax / vat when others do not?
• How Does Hotel Booker Calculate Distance?
• Search FAQs
• Booking FAQs

See all 9 articles