Search for a User in Online

To search for a user:

1. Click Administration.

2. Click User search.

   

   Note

   You can also click Administration > Manage users > User search.

3. Enter one of the following:

   • Username, email address, or surname—manually type into the field

   • Access type—select from the dropdown

   • Approver—select from the dropdown

   • Card Pool—select from the dropdown

   

4. Set the toggles to narrow the search further. The toggles are:

   • 'Show disabled only'—returns only users with disabled accounts

   • 'Show locked out only'—returns only users with locked out accounts

   • 'Show snap users'—returns users that only have access to snap

   Note

   When you complete a user search, you will only be able to see all levels equal to and below your own access level, and can only manage users of lower access levels than your own.