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Air and Hotel Bookings

Lisa Cook
Updated

When an air or hotel card is created in Conferma Online for a Conferma App user, an activity will be created with the air or hotel card linked.

  1. As a traveller, tap the live activity from the home screen. If the activity is not active yet, tap Activities and then find the activity.

    Air_and_Hotel_Booking_Conferma_1.png

  2. Tap the new card from the Cards section.

    Air_and_Hotel_Booking_Conferma_2.png

Note

The card will be sent to the traveller immediately. If the active dates are in the future, the card will be inactive until the specified dates.

Air Booking

An air booking is created when a card is created with a deployment type of air and booking information is provided from an integrated travel booking system or manually entered in Conferma Online.

Air_and_Hotel_Booking_Conferma__Air__3.png

When an air booking is created in Conferma Online an activity will be created. In the Conferma App you will be able to view the following information:

  • Card details—only visible during the first departure and final arrival date of travel.

  • Expected spend—total booked ticket amount.

  • Supplier name—airline name.

  • Supplier reference—airline ticket number/confirmation reference.

  • Flight legs (for each):

    • Departure code, name, date and time

    • Flight number

    • Arrival airport code, name, date and time

You can change the trip association of a particular air booking if required.

The Conferma App also displays the optional travel agency details such as:

  • Travel management company logo (or TMC name if a logo is not available).

  • Support telephone number.

  • Support email address.

Note

The deployment ID to quote on support queries is at the bottom of each card screen.

Hotel Booking

A hotel booking is created when a card is created with a deployment type of hotel and booking information is provided from an integrated travel booking system or manually entered in Conferma Online.

Air_and_Hotel_Booking_Conferma__Hotel__4.png

When an air booking is created in Conferma Online an activity will be created. In the Conferma App you will be able to view the following information:

  • Card details—you can only view these during the check-in and departure dates of the booking

  • Booked amount—total booking amount

  • Supplier name—hotel name

  • Address details—the full address of the hotel. Tap the address to view a full screen map

  • Supplier reference—hotel confirmation reference, if available

  • Check in/Check out—the dates of your stay

  • Room type—the room type name or code, if available

  • Rate information—any rate information provided by the travel system, if available

  • Cancellation policy—the cancellation policy, if provided

  • Payment restrictions—details of what costs can be charged to your virtual card

The Conferma App also displays the optional travel agency details such as:

  • Travel management company logo (or TMC name if not available)

  • Support telephone number

  • Support email address

You can see the deployment ID that you will need for support queries at the bottom of each card screen.

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